All Sales are final (except DOAs), including deposits.
In certain circumstances, a credit can be applied.
All animals are CBB, unless otherwise stated.
All animals are accompanied by a lifetime of communication, via text, email and phone correspondence to offer support and assistance.
Payments are accepted via PayPal, Check, Cash. If paying by check, there will be a 10 day waiting period, after the check clears, before shipping.
Shipping is done through Ship Your Reptiles (SYR). You will only be charged for exact shipping.
Insurance is available, at the customer's cost, through SYR.
We ONLY ship on Mondays, Tuesdays or Wednesdays.
Live arrival is guaranteed as long as the customer is present at time of delivery.
RAD Reptiles is not responsible for delays and mishaps caused by the shipping company.
I offer a 60 day guarantee on the sex of any animal. Mistakes are very infrequent, but they can happen. I need to be made aware of any potential mistakes in a reasonable amount of time in order to correct them.
There are no refunds for a mis-sexed animal, but credit and/or a replacement animal will be available.