Guarantee

  • ​All Sales are final (except DOAs), including deposits.
  • In certain circumstances, a credit can be applied.
  • All animals are CBB, unless otherwise stated.
  • All animals are accompanied by a lifetime of communication, via text, email and phone correspondence to offer support and assistance.

Payment

  • Payments are accepted via PayPal, Check, Cash. If paying by check, there will be a 10 day waiting period, after the check clears, before shipping.

Shipping

  • Shipping is done through Ship Your Reptiles (SYR). You will only be charged for exact shipping. 
  • Insurance is available, at the customer's cost, through SYR.
  • We ONLY ship on Mondays, Tuesdays or Wednesdays.
  • Live arrival is guaranteed as long as the customer is present at time of delivery.
  • RAD Reptiles is not responsible for delays and mishaps caused by the shipping company.

​Sexing

  • I offer a 60 day guarantee on the sex of any animal. Mistakes are very infrequent, but they can happen. I need to be made aware of any potential mistakes in a reasonable amount of time in order to correct them.
  • There are no refunds for a mis-sexed animal, but credit and/or a replacement animal will be available.

RAD Reptiles Terms of Service